Privacy Policy For Doko Zone

Effective Date: 6/13/2025
Website: https://dokozone.com

Your privacy is important to us. This Privacy Policy explains how Doko Zone collects, uses, stores, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following types of information:

a) Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Payment Information (processed through third-party gateways)

b) Technical Information

• IP Address
• Browser Type and Version
• Device Type and Operating System

• Referring pages and time spent on our site

c) Order and Usage Data

• Products purchased
• Order history
• Usage patterns on the website

2. How We Use Your Information

We use the collected information for the following purposes:

• To process your orders and deliver digital goods
• To communicate order updates and support inquiries
• To personalize your user experience
• To improve website performance and services
• To prevent fraud and unauthorized activity

• To comply with legal obligations

3. Payment and Security

We do not store your full credit/debit card or payment gateway credentials. All payments are securely processed through trusted third-party services (e.g., eSewa, Khalti, Stripe, etc.).

We use SSL encryption and industry-standard security protocols to protect your data.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us:

• Remember your preferences and login sessions
• Analyze website traffic and usage
• Offer targeted promotions or recommendations

You can disable cookies in your browser settings, though this may affect some site functionality.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it only with:

• Trusted payment gateways for processing orders
• Delivery and communication platforms (email/SMS)

• Legal authorities when required by law

All third-party partners are obligated to protect your data.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for data use (except for necessary functions like order processing)
• Request a copy of your stored data
• Opt-out of promotional emails anytime

To exercise your rights, contact us at: support@dokozone.com

7. Data Retention

We retain your data only as long as necessary for:

• Fulfilling orders and customer service
• Complying with tax and legal regulations
• Website analytics and performance monitoring

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

9. Policy Updates

We may update this Privacy Policy as needed. All changes will be posted on this page with a revised “Effective Date.” Continued use of our website implies acceptance of any updates.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

📧 Email: support@dokozone.com
🌐 Website: https://dokozone.com