Return & Refund Policy of Doko ZOne

Last Updated: [6/13/2025]

At Doko Zone, we specialize in selling digital products such as software license keys, game currencies, and other virtual goods. Due to the nature of digital content, all sales are final. By purchasing from our website, you agree to the terms outlined below:

1. No Returns or Refunds

Once a digital product has been delivered (e.g., license key, activation code, or game currency), it cannot be returned, refunded, or exchanged under any circumstances. This is because digital goods are non-tangible and irreversible once accessed or delivered.

2. Exceptions

We only offer a refund or replacement if:

• The product key or code is invalid or not working.
• The issue is reported within 24 hours of purchase.
• You provide valid proof, including screenshots or screen recordings, showing the error during activation.

Our team will investigate the issue, and if confirmed, we will offer a suitable resolution (e.g., replacement or refund).

3. Responsibility

• Please double-check the product name, version, and compatibility before purchasing.

• Doko Zone is not responsible for issues caused by customer error, such as purchasing the wrong product, attempting activation on unsupported devices, or violating the product’s terms of use.

4. Contact Us

If you encounter a problem or need support, please contact us immediately at:

📧 Email: support@dokozone.com
🕒 Support Hours: [9AM to 10 PM]

We’re here to help you get the best experience possible.